- Emergency Hotline (866-637-2623) – Connect to an actual person 24 hours a day to check stock, open a location, or arrange for any emergency deliveries
- Next Day Delivery – Place orders up to 6 PM for any product for next day delivery to any of our locations before 6 AM or delivery points; nightly UPS & FedEX Service
- Dawn Patrol – Order by 6 PM and get your delivery at your job site by 6 AM
- Convenient Hours of Operation – Monday-Friday hours from 6:00/6:30 AM to 5:15 PM
- Shop Saturday – Many of our locations are open on Saturday morning
- Smart Phone App – Place orders from your phone, create stock lists, check invoices, and more
- Web Order Entry – Place orders at your convenience, get pricing for customer quotes, check invoices and account balances
- Needham 500 – 100% fill rate on the top 500 items – Guaranteed!
- Delivery Fleet – 36 vehicles throughout New England, including flat beds, 24-foot vehicles with side doorsand 3,000 lb lift gates, shotgun vans at each location
- On Demand – Track your order from the time it leaves our warehouse to the time it arrives on your job site in real time; including proof of delivery
- Automatic Order & Delivery Acknowledgements – Receive confirmation as soon as an order is placed at one of our branches and when the order is delivered to your job site
- Electronic Invoices & Statements – BillTrust and web order entry speeds up receipt of your invoices so you have more time to reconcile your customer billing ensuring pricing accuracy
- Automated Lockbox – Ensures timely posting of your payments and helps to decrease your days outstanding
- CDC – 66,000 sq. ft. Central Distribution Center operates 24 hours a day, transfers material to our 28 branch locations 6 nights a week; $14M inventory on hand
- Cuts & Parallels – Order before 6 PM and receive for next day delivery
- Chariot Delivery – Improve productivity by making it easier to setup and pull parallels; our truck will pick up the chariot when you are finished with the job so you don’t need to dispose of reels
- Expert Lighting & Switchgear – Centralized department with back-up in several branch locations
- Jobsite Walkthroughs – Site visits allow us to offer product alternatives and recommend the best solution for the application
- Pro-Stock – Same day custom panel boards
- NetPricer™ Service – Connect your estimating software to pricing via the Internet for instant price quotes
- Energy Savings – Energy audits and tax rebate assistance
- MRO – Turnkey lamp maintenance and retrofit programs
- Weekly Specials – New products and special pricing
- Licensed Electricians
- On-Staff Expertise
- LEED – Leadership in Energy & Environmental Design
- LC – Lighting Certified
- Point-by-point lighting calculations
- Submittals preparation
- Notary Service
- Code Classes
- Continuing Education – Code Classes and Technical Product Seminars Available
- Vendor Facility Tours
- Customer Appreciation Events
- Counter Days
